Frequently Asked Questions for Lake Country Auto Care of Pewaukee, WI
Practical answers from your local Pewaukee auto repair shop. Choose a category, then open a question.
About our shop
Where is Lake Country Auto Care located?
Our shop is at 449 Hickory St in Pewaukee, WI 53072. We serve drivers throughout the Lake Country area and Waukesha County. Call (262) 746-9200 if you need help planning your visit.
Is Lake Country Auto Care family owned?
Yes. We are family owned and operated. Andy and the team opened Lake Country Auto Care in 2003 after purchasing the existing business where he had already worked for more than 10 years. We moved from Capitol Drive to our Hickory Street location in 2008.
Are your mechanics ASE certified?
Lake Country Auto Care’s mechanics are ASE certified. Our shop combines diagnostic testing, hands-on repair experience and continuing training to help customers make informed service decisions.
Are you a NAPA AutoCare Center?
Yes. Lake Country Auto Care is a certified NAPA AutoCare Center. Qualifying repairs and services include NAPA Peace of Mind warranty coverage. Ask us which parts and services qualify and review the warranty terms with your estimate.
Is Lake Country Auto Care BBB accredited?
Yes. Our shop is a BBB Accredited Business. You can use the BBB badge on this website to view our business profile and its current rating.
Where can I read reviews of your shop?
Visit our Reviews page for customer feedback carried over from our website, or follow the Read Google Reviews link to our Google Business Profile for current reviews. We also link to our Yelp profile.
Which vehicles do you service?
We service a wide range of foreign and domestic vehicles, manufactured from 1970 to the present. Choose your make on our Vehicles We Service page or call with your model, year and engine so we can confirm the service you need.
Appointments & estimates
How do I request an appointment?
Use our Appointments page to provide your contact information, vehicle make/model/year, preferred appointment times and the reason for your visit. We will contact you to confirm availability. Submitting a request does not reserve a time.
What are your business hours?
Our Pewaukee shop is open Monday through Thursday from 7:00 AM to 4:00 PM and Friday from 7:00 AM to 3:00 PM. We are closed on weekends.
Will you contact me before doing additional repairs?
Yes. If we find additional issues, we contact you before performing that work. Our team explains the findings and repair options so you can decide how to proceed.
What should I tell you when I bring my vehicle in?
Tell us when the problem happens, which warning lights appear and whether you have noticed noises, leaks, smells or changes in handling. Please bring any recent maintenance records and let us know your mileage.
Can you give me an exact repair price before seeing my car?
An exact price may require inspection and testing. Call with your vehicle details and concerns. We can explain the next step and discuss an estimate based on the work your vehicle actually needs.
Do you have any current coupons?
See our Specials page for the battery replacement coupon carried over from our current website. Present the coupon when leaving your vehicle, and ask the shop about eligibility before service.